Terms and Conditions and Special Provisions for Reservations
I. Scope
These Terms and Conditions apply to the operation of Designcafé kuL, to table reservations at the café, and to all related services and deliveries.
II. Contract, Liability, Limitation Periods
1. A contract is concluded between Designcafé kuL GmbH, represented by its managing directors Benjamin Wanninger and Tibor Strigac (hereinafter referred to as “the Café”), and the customer making the reservation.
2. The Café is liable for its contractual obligations with the care of a prudent business operator. Claims for damages are excluded except in cases of injury to life, body or health, or where damages result from intent or gross negligence, or from the negligent breach of essential contractual duties.
3. All claims are generally subject to a limitation period of one year from the statutory start of the limitation period. Claims for damages are subject to a five-year limitation period. These limitations do not apply in cases of intent or gross negligence.
III. Services, Prices, Payment, Set-Off
1. The Café is obliged to provide the services ordered and confirmed.
2. The customer is obliged to pay the agreed or customary prices. This also applies to services initiated by the customer and expenses incurred with third parties. Prices include statutory VAT.
3. Invoices are due for payment immediately.
4. The Café may request a reasonable advance payment in justified cases.
5. Set-off is only permitted with undisputed or legally established claims.
IV. Binding Reservations, Cancellations, Use of the Table
1. By reserving a table, the customer makes a binding commitment to appear at the agreed time with the stated number of guests.
2. If the customer is unable to attend, the Café kindly requests timely cancellation in order to reallocate the table.
3. If the customer fails to appear without prior notice or arrives significantly late, the Café may claim reasonable compensation for incurred expenses or lost revenue, provided the table could not be reassigned. The customer may prove that no or a lower loss occurred.
4. The reserved table will be held for up to 15 minutes after the agreed reservation time. If the customer does not arrive or contact the Café within this period, the Café is entitled to reassign the table.
5. In cases of high demand, the Café reserves the right to limit the use of the reserved table to a maximum of 2 hours. Guests will be informed of this either during the reservation process or on site. There is no entitlement to a longer stay in such cases.
V. Withdrawal by the Café
1. The Café may withdraw from the contract for a justified reason, in particular in cases of force majeure, incorrect information, or if the orderly operation of the business is at risk.
2. In the event of justified withdrawal, no claims for damages arise.
VI. Force Majeure
If the operation of the Café is restricted or closed by official order, liability only exists in the event of culpable violation of statutory duties.
VII. Bringing Food and Drinks
Bringing food or drinks is not permitted unless agreed in advance.
VIII. Technical Equipment
Any technical equipment brought in or commissioned by the customer is used at the customer’s own risk.
IX. Loss or Damage to Personal Property
Personal items are brought at the customer’s own risk unless damage is caused by intent or gross negligence.
X. Liability of the Customer for Damages
The customer is liable for damages caused by themselves or accompanying persons.
XI. Final Provisions
1. Amendments require written form.
2. Place of performance and jurisdiction is the registered office of the Café.
3. German law applies.
4. Should individual provisions be invalid, the remaining provisions remain unaffected.
Status: December 2025